Occasionally, you may want to reset your PlayStation Network password for security reasons. However, if you no longer have access to the email you set it up on, you’re going to have to do go down a different route.
Reset PSN Password Without Email
Currently, there are two ways to reset PSN password. One is directly through your PS4 and other is through the web browser on the official PlayStation site. However, both require your original email and password.
If it’s just the password you’re after you can simply click reset and choose a new one. However, if you don’t know your email address or can no longer access it, you’ll have to get in touch with Sony.
The only other way to reset your PlayStation Network password is to contact customer support. This is so they can verify your identity and ask you some security questions.
How To Get In Touch With PlayStation Customer Support
There are a few ways to get in touch with Sony about your PSN account. Contact PlayStation support via live chat or telephone and they’ll walk you through the process to get access back to your PSN account.
The U.S. phone number is: 1-800-345-7669The U.K. phone number is: 0203 538 2665
Live chat is also available for U.S. PlayStation owner only at the following link: https://scea.secure.force.com/PreChatEnglishForm/